Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services (the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you create an account, build a profile, or contact us, we may collect:

• Identification data such as full name, email address, job title, and company name
• Account credentials including a hashed password
• Profile content you choose to share, such as company description, industry, location, size, certifications, and the buyer or partner profile you are looking for
• Communications you send to us through email, chat, or contact forms
• Billing and payment information processed by our payment provider (we do not store full card numbers)

1.2 Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

• Device and browser information (type, version, operating system, language)
• IP address, approximate location, and referring URL
• Usage data such as pages viewed, features used, time spent, and click events
• Cookies, local storage, and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties such as authentication providers (for example, when you sign in with a Google or Microsoft account), enrichment partners, and publicly available business data sources, in each case strictly for the purposes described in this policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service
• Generate and refine match recommendations between users
• Authenticate users and protect against fraud, abuse, and security threats
• Communicate with you, including sending service updates, transactional messages, and (where you have opted in) marketing communications
• Personalize your experience and remember your preferences
• Comply with legal obligations and enforce our Terms of Service
• Conduct internal research and analytics to understand how the Service is used

3. Legal Bases for Processing (EU/EEA users)

If you are located in the European Union, the European Economic Area, or the United Kingdom, we process your personal data on the following legal bases:

• Contract — to provide the Service you have requested
• Consent — for marketing communications, optional cookies, and any sensitive processing where consent is required
• Legitimate interests — to operate, secure, and improve the Service, prevent fraud, and conduct analytics, where these interests are not overridden by your rights
• Legal obligation — to comply with applicable law

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• With other users — your profile and the information you choose to make visible may be shown to match-eligible users on the Service
• With service providers — vetted vendors who help us operate the Service, such as cloud hosting, analytics, payment processing, customer support, and email delivery, all under contractual data protection obligations
• For legal reasons — when required by law, regulation, legal process, or governmental request, or to protect our rights, users, or the public
• In connection with a business transfer — in the event of a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred subject to standard confidentiality protections
• With your consent — for any other purpose disclosed to you and to which you have consented

5. International Data Transfers

We primarily process data in the European Union. Where data is transferred to other countries, we use appropriate safeguards such as Standard Contractual Clauses or rely on adequacy decisions to ensure your data receives an equivalent level of protection.

6. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, to provide the Service, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When data is no longer needed, we delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Receive your data in a portable format
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection authority

You can exercise most of these rights directly inside your account settings. For anything else, contact us at privacy@b2bmatchnow.com and we will respond within 30 days.

8. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service, remember your preferences, understand how the Service is used, and (where applicable) deliver relevant content. You can control cookies through your browser settings and through our cookie banner where one is displayed. Disabling certain cookies may affect functionality.

9. Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit, access controls, and regular security reviews. No system is perfectly secure; if we become aware of a breach affecting your data, we will notify you in line with applicable law.

10. Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where the changes are material, we will notify you in advance through the Service or by email. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at privacy@b2bmatchnow.com.